Need to return something? Not a problem! Send back any bargain you don't love within 5 days of receipt, see your packing slip for final return date. We will issue a refund of your purchase price, excluding your original shipping charges.
As you may expect, we ask that you return your purchase in unused condition, with its original packaging intact. Please take a look below for specific instructions regarding your merchandise.
How To Request an RMA #:
You can request an RMA# by email or fax. You will need the following information:
Order Number : Style Number : Qty : And reason for return.
Send this information to firstname.lastname@example.org or fax to 213-437-0800
Please allow 1-2 business days for a response.
Because our great values change frequently as we locate new and exciting deals for you, our 5-day return policy gives you time to return a purchase, while helping us to keep our merchandise assortment fresh and in season.
Please note: To be accepted for return, items must be in their original purchase condition, including the original product packaging. Any item that you received with tags attached must be returned with those tags intact. Items purchased as part of a set or multi-item pack may not be returned individually. Returns that do not meet these requirements will be sent back to you and no refund will be issued. All Items are inspected by our warehouse personnel. If your returned item appears to be worn / soiled or is damaged in any way that renders the item not resalable, the item will be sent back to you and we will not exchange your order. Any order received without an RMA # will not be accepted. Note that there will be a 20% restocking fee for merchandise returned for reasons other then damages.
Please follow these guidelines to send back your order to be refunded. After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card originally used to place the order. Please allow one to two billing cycles for your credit to appear on your statement.
Unfortunately, items received after the 5-day return policy cannot be accepted for a refund, and your package will be returned to you. If we receive the same late return package a second time, we will keep your merchandise and no credit will be issued.
Damaged or Defective Merchandise
If you believe a product was shipped in error from Clothing Showroom, turns out to be defective, or was damaged in transit, please contact Customer Service so we can resolve the problem. Please keep in mind that all return requests must be made within 5 days of receipt
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